All orders qualify for free shipping with no minimums. Orders will be processed and shipped within 24-48 hours of placing between Monday-Friday. Weekends and holidays are excluded from shipping and processing so please account for the same when placing order.
Standard shipping is free on all orders. You will receive your orders within 2-4 business days of shipping. Once your order ships, you will receive a tracking number which can be used to estimate when the parcel will reach you.
Express shipping is available via BlueDart at an additional price of Rs 400. Order needs to be placed by 11am for same day dispatch. The delivery estimate for the same is 48 hours after shipping not including any delays due to Holidays or Natural occurrences. Express shipping charges are non refundable.
Same Day Delivery for Mumbai is also available in the form of express shipping at an additional price of Rs 500 on weekdays. Orders must be prepaid and received by 11am for same day delivery. Same Day delivery charges are non refundable. Please check with our team before placing your order.
Cash on Delivery (COD) is available in selected pincodes throughout India. (Please note: You cannot open the box before completing payment at delivery. No credit/ debit cards accepted in COD. COD available on maximum amount of Rs 20,000)
We accept returns with full refunds within 7 days from date of delivery including sale items. No Exceptions after this period.Only items marked Final Sale will be non returnable. Simply use the included returns form and send us back the product and the original packaging with tags intact by courier at the address mentioned in the returns form or in contact us section.
Refunds are issued to the original form of payment except COD. COD will be refunded via Net Banking. Refunds cannot be issued to alternate forms of payment. Returns will be processed within 2-4 business days. COD refunds take 4-5 business days to process. Refund in the form of store credit is also available.
Returns must be received in new condition with original packaging; unused, unwashed with tags attached. Items returned with no tags, obvious use, makeup, deodorant, perfume or similar product stains will be subject to refusal.
Coupons are not applicable on sale items or on any specials. Coupons are not transferrable on future purchases.
Any additional charges paid for express shipping will be non-refundable.
Our merchandise is offered for sale by Hey Girl Clothing LLP for your personal enjoyment and not for resale. Therefore, we reserve the right to refuse to sell to any person whom we believe may be purchasing for resale.
HeyGirl.in reserves the right to cancel any order without any explanation for doing so, as per the circumstances where the requirement could not be met. The company will ensure that any communication of cancellation of an order or any applicable refund will be made in reasonable time.